SMS / Text Messaging

Last updated: 8/21/2026

CoachCentral, LLC sends text messages on behalf of the coaches and practices that use our platform to communicate with their own clients. This page explains what those messages are and how to opt in and out. This is not a marketing program — we do not send promotional blasts, and we do not sell or share your phone number.

What you'll receive

When you opt in, you may receive texts such as:

• appointment reminders, confirmations, and schedule changes;
• between-session check-ins and reminders from your coach; and
• links to resources or documents your coach shares with you.

How you opt in

Consent is never assumed. You opt in by adding your mobile number and checking the SMS consent box in your CoachCentral account, on your Preferences page. For a client who is a minor, their parent or guardian provides consent on the household account. We record the consent and the time it was given.

Frequency & cost

Message frequency varies with your coaching schedule — typically a few messages per week. Message and data rates may apply depending on your mobile carrier and plan.

Opting out & help

Reply STOP to any message at any time to stop all texts; you can also turn texts off from your Preferences page. Reply HELP for help, or contact us at support@coachcentral.net.

Privacy

We use your phone number only to send the messages described above on behalf of your coach. We do not sell or share it with third parties for their own marketing. See our Privacy Policy for how we handle your information.

Contact

Questions about our text messaging: support@coachcentral.net.

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